The Series — Operations ToolkitModule 09 of 11
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The SeriesThe Fundamentals09 · General Protections & Respect at Work
The Fundamentals · Operations Toolkit · Module 09

If the reason is protected, you carry the onus.

General protections, discrimination and sexual harassment law police one thing: why you act. This module covers adverse action, the reverse onus of proof, the positive duty, and how respect at work now runs through WHS.

21 days
to lodge a dismissal-related general protections claim with the FWC
6 Mar 2023
Fair Work Act expressly prohibits workplace sexual harassment
Dec 2022
positive duty commenced — AHRC enforcement powers from 12 Dec 2023
~18%
of people experiencing harassment formally complain — silence is not safety
The executive summary The Fair Work Act’s general protections (Part 3-1) prohibit adverse action against a person because of a protected reason — exercising a workplace right, industrial activity, or a protected attribute — and the Act reverses the onus of proof: you must prove the decision was untainted. Federal and SA anti-discrimination laws run in parallel, with vicarious liability unless you took all reasonable steps to prevent misconduct. Since 6 March 2023 the FW Act expressly prohibits workplace sexual harassment, and since December 2022 the Sex Discrimination Act imposes a positive duty on every organisation to take reasonable and proportionate measures to eliminate it — enforceable by the AHRC since 12 December 2023. SA WHS law adds a third layer: harmful behaviours are psychosocial hazards you must manage like any other risk.
01 · Adverse action & workplace rights

The reason is the offence.

Adverse action means dismissing someone, injuring them in their employment, altering their position to their detriment, or discriminating between them and other staff — and refusing to hire a prospective employee counts too. It becomes unlawful when taken because of a protected reason: a workplace right (the benefit of a workplace law, or the ability to make a complaint or inquire about pay or conditions), industrial activity (union membership or non-membership included), or a protected attribute such as sex, race, age or disability. Threatening or organising adverse action is also unlawful, as are coercion and undue influence over how someone exercises a right.

Two features make this the highest-stakes claim you face. First, the reverse onus: once a claimant alleges a prohibited reason, the FW Act presumes it unless you prove otherwise (s 361). Your contemporaneous file notes, warnings and decision records are the defence. Second, timing: dismissal-related claims go to the FWC within a strict 21 days, remedies include injunctions, uncapped compensation and civil penalties — and retaliation against someone for complaining is itself a breach.

Where it goes wrong
  • Acting against someone shortly after they raised a safety issue, took personal leave, requested flexibility or made a complaint — the timeline writes the claim for you.
  • Thin documentation: with the onus reversed, “we had our reasons” is not evidence.
  • Assuming a valid performance case immunises the decision — a protected reason only needs to be a reason, not the only one.
  • Managers quietly ostracising or re-rostering a complainant: victimisation is unlawful even when no one is dismissed.
02 · Discrimination — two systems, one choice

Federal and SA law run in parallel; a complainant picks one lane.

Federal statutes — the Sex, Racial, Disability and Age Discrimination Acts — prohibit direct and indirect discrimination across the whole employment lifecycle, with complaints to the AHRC and, unresolved, the Federal Court. The Equal Opportunity Act 1984 (SA) covers similar grounds, administered by the Commissioner for Equal Opportunity with referral to SAET or SACAT. The laws operate concurrently, but a person generally chooses one avenue, not both — and the clocks differ: generally 24 months under the AHRC process versus 12 months under SA law. Vicarious liability means you answer for your people’s conduct unless you took all reasonable steps to prevent it — which makes policies, training and adjustments legal necessities, not niceties. Provide reasonable adjustments unless unjustifiable hardship, and watch for indirect discrimination: neutral-looking rules that disproportionately burden one group.

QuestionFederal (national system)South Australia
Adverse actionFW Act Part 3-1; FWC; 21-day limit for dismissal claimsPublic sector / local govt: Fair Work Act 1994 (SA) protections
DiscriminationFederal Acts via AHRC; generally 24 months to lodge; no cap on compensationEO Act 1984 (SA) via Equal Opportunity SA; 12 months to lodge
Sexual harassmentSex Discrimination Act (since 1984); FW Act since Mar 2023; positive duty since Dec 2022Unlawful under EO Act; no explicit SA positive duty, but SafeWork SA treats it as a WHS risk
03 · Sexual harassment & bullying

One incident is enough — and every worker is covered.

Sexual harassment is unwelcome conduct of a sexual nature where a reasonable person would have anticipated the possibility the person would be offended, humiliated or intimidated. It can be a single incident — unlike bullying, which is characterised by repeated unreasonable behaviour. Since 6 March 2023 the FW Act expressly prohibits sexual harassment in connection with work, protecting all workers — employees, contractors, volunteers, even prospective workers. The defence, again, is having taken all reasonable steps to prevent it.

The FWC’s machinery has teeth: workers can seek Stop Bullying Orders (where bullying is repeated and risks continuing) and, since 2023, Stop Sexual Harassment Orders and dispute applications — with conciliation, mediation, and arbitration by consent that can award compensation. Your job is to resolve well internally first: multiple reporting channels, prompt and impartial investigation, natural justice for all parties, and fierce protection of the complainant from reprisal — which would otherwise become a general protections claim in its own right.

04 · The positive duty

Prevention is now the legal standard, not the aspiration.

Since December 2022, the Sex Discrimination Act imposes a positive duty on all organisations and PCBUs — every size, private and public — to take reasonable and proportionate measures to eliminate sex discrimination, sexual harassment, sex-based harassment, hostile workplace environments on the basis of sex, and associated victimisation, as far as possible. From 12 December 2023 the AHRC can investigate suspected non-compliance, issue compliance notices, accept enforceable undertakings, and seek Federal Court orders.

The AHRC’s guidelines (August 2023) set seven standards: leadership, culture, knowledge, risk management, support, reporting & response, and monitoring, evaluation & transparency. Read them as a management system, not a policy shelf: assess risks, prevent them, support people who report, and measure whether it’s working.

05 · Respect at work is a WHS duty

Harmful behaviour is a psychosocial hazard — manage it like one.

Under the Work Health and Safety Act 2012 (SA) your primary duty of care covers psychological health. Bullying, sexual harassment and other harmful behaviours are psychosocial hazards to be identified, assessed and controlled like physical ones, with consultation with workers and HSRs on the risks and controls. Run a single intake, dual lens: every serious complaint gets an HR case owner and a WHS risk owner, prefers higher-order controls (work design, staffing, systems) over training-only fixes, and documents the “reasonably practicable” rationale. Serious incidents can be notifiable to SafeWork SA; injuries engage the ReturnToWorkSA scheme.

South Australia overlay SafeWork SA’s Managing Psychosocial Hazards at Work Code of Practice and a Sexual and Gender-Based Harassment Code of Practice commenced in February 2026 (codes commenced 19 Feb 2026). SA law has no explicit positive duty, so hold yourself to the higher federal standard — and note SA public sector and some local government workplaces sit under the Fair Work Act 1994 (SA), not the federal system.
06 · Making it operational

Build hold points where decisions meet protected people.

Map the adverse-action risk moments — termination, redundancy selection, demotion, roster changes, contract non-renewal — and put a checkpoint in front of each: has this person recently exercised a right, made a complaint, or do they hold a protected attribute, and can you show documented, legitimate reasons? Then close the governance loop: registers, training records, and metrics reported upward, because “policies lived, not just written” is the test regulators now apply.

The controls — minimum viable set
  • Respectful Workplace Policy covering discrimination, bullying, harassment and victimisation, with a documented complaint-handling and investigation procedure.
  • Pre-decision checklist and independent sign-off for any termination or detriment touching a recent complainant, witness or protected attribute.
  • Documented, contemporaneous reasons for every discipline, dismissal and restructure decision — your reverse-onus evidence.
  • All-staff and manager training on rights, reporting and anti-retaliation, with completion records kept as “reasonable steps” evidence.
  • Confidential complaint and incident register; psychosocial hazards on the WHS risk register with consultation records.
  • Support pathway: EAP, trained contact officers, external referrals — plus protection of reporters even where a complaint isn’t substantiated.
  • Annual review of policies, training currency and complaint data, reported to leadership against the AHRC’s seven standards.
Currency & care. General information for practitioners, not legal advice. Current as at 27 February 2026 (Adelaide, South Australia); validate thresholds, dates and instruments against the primary sources above before relying on them. Federal (national system) lens with South Australian overlays noted where relevant.
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